Frequently Asked Questions

What is Nillia?

Nillia is a platform that allows creators to easily set up and manage their own online merchandise stores. We handle production, shipping, and customer service, so you can focus on creating content and engaging with your fans.

How do I get started?

Getting started is easy! Simply visit my.nillia.com and sign up for an account. From there, you can start designing your products and setting up your store.

What products can I sell?

We offer a wide range of customizable products including t-shirts, hoodies, mugs, phone cases, and more. Our product catalog is constantly expanding, so check back often for new options!

How does shipping work?

We handle all aspects of shipping for you. When a customer places an order, we produce the item, package it, and ship it directly to them. You don't need to worry about inventory or fulfillment.

How do I get paid?

We pay out your earnings on a monthly basis. You'll receive a percentage of each sale, which is clearly outlined in your account dashboard. Payments are typically processed within the first week of each month for the previous month's sales.